Delete Your Zoozhi Account
Last updated: 23 March 2026
You can permanently delete your Zoozhi account at any time. This page explains what deletion does, how to do it in the app, and how to request it if you no longer have the app installed.
What Deletion Does
- Your profile details (name, email, phone number) are anonymised — we can no longer link them to you.
- Your wishlist and registered devices are removed.
- Your booking history is anonymised. Booking and financial records must be retained under Indian fiscal and audit law, but in a form that can no longer identify you.
- Reviews you wrote remain on the platform but are re-attributed to "Zoozhi user".
- Deletion is permanent and cannot be undone. You can create a new account later, but your history will not be restored.
Delete in the Mobile App
- 1Open the Zoozhi app and sign in.
- 2Go to Profile.
- 3Tap Delete account and confirm.
If You Have Upcoming Bookings
Deletion is blocked while you have upcoming confirmed bookings, because hosts are counting on your attendance and payments may need settling. Cancel your upcoming bookings first (Dashboard → Bookings), then delete your account.
Request Deletion Without the App
If you uninstalled the app or cannot sign in, email us and we will process the deletion for you. Include the phone number registered to your account so we can locate it — we may contact that number to verify it is really you before deleting.
Email a deletion requestOr email support@zoozhi.com with the subject "Account Deletion Request" and your registered phone number.
Deletion requests are processed within 7 days. We will confirm by SMS or email once complete.
For full details on what data we collect, how long we keep it, and your rights under the DPDP Act 2023, read our Privacy Policy.